Service Desk

{"xsrfToken":"7199d433-d7b3-47e5-a018-e61a98920825_046d4497a20d04cbac3e6a1117e0cf94588e6a7a_lout","branding":{"id":"2","key":"se","name":"Servicedesk e-tailors","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#db674d","headerLinkHoverBGColor":"#db674d","headerBadgeColor":"#db674d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the e-tailors Help Center","sharedPortalName":"e-tailors Help center","userInitialAnnouncementHeader":"Vernieuwde servicedesk","userInitialAnnouncementMessageWiki":"Wij hebben een vernieuwde servicedesk. Maakt u hieronder uw keuze voor welke afdeling u wilt hebben. Bij vragen of problemen kunt u altijd contact met ons opnemen via +31 (0)495 460876","translations":{"en-US":{"helpCenterTitle":"Welcome to the e-tailors Help Center","sharedPortalName":"e-tailors Help center","announcementHeader":"Vernieuwde servicedesk","announcementMessage":"Wij hebben een vernieuwde servicedesk. Maakt u hieronder uw keuze voor welke afdeling u wilt hebben. Bij vragen of problemen kunt u altijd contact met ons opnemen via +31 (0)495 460876","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#292466","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bd7fe026-7055-4ff7-95c9-6495eff293df/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxYmY2ODYwZS01NjYwLTQzNDQtYjU2YS0yMTFhNDg2ZTdjY2UiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJkN2ZlMDI2LTcwNTUtNGZmNy05NWM5LTY0OTVlZmYyOTNkZiI6WyJyZWFkIl19LCJleHAiOjE1OTQ3MjEzNzgsIm5iZiI6MTU5NDcyMDcxOH0.d-0Jlscj32kmN6uPyuSONfH00kn3Ag9mDqJnMU-2fcI&client=1bf6860e-5660-4344-b56a-211a486e7cce&height=300&mode=fit","bannerMediaApiFileId":"bd7fe026-7055-4ff7-95c9-6495eff293df","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"2","key":"se","projectId":10003,"serviceDeskId":2,"name":"Servicedesk e-tailors","description":"Welkom bij de servicedesk van e-tailors. U kunt hieronder uw keuze maken om uw verzoek op de juiste manier in te dienen.","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":false,"reqTypes":[{"id":"21","name":"Incident melden","descriptionHtml":"Hieronder kunt u uw probleem melden. Wanneer u een SLA met ons heeft afgesproken doen we er alles aan om binnen de afgesproken SLA tijden uw servicedesk verzoek in behandeling te nemen.","callToAction":"Incident melden","introHtml":"Bestaande functionaliteit werkt niet.","icon":10508,"iconUrl":"https://etailorscom.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10508","groups":[2],"key":""},{"id":"8","name":"Servicedesk verzoek","descriptionHtml":"U kunt hieronder uw servicedesk verzoek aanmelden. Na aanmelding wordt het ticket opgepakt tijdens kantoortijden door een van onze medewerkers.","callToAction":"Servicedesk verzoek","introHtml":"Technische ondersteuning","icon":10466,"iconUrl":"https://etailorscom.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10466","groups":[2],"key":""},{"id":"87","name":"Wijzigingsaanvraag","descriptionHtml":"","callToAction":"Wijzigingsaanvraag","introHtml":"Wijziging bestaande functionaliteit of toevoeging nieuwe functionaliteit.","icon":10458,"iconUrl":"https://etailorscom.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[2],"key":""},{"id":"221","name":"Uw project","descriptionHtml":"","callToAction":"Uw project","introHtml":"Nieuwe taken voor uw lopende project","icon":10478,"iconUrl":"https://etailorscom.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10478","groups":[2],"key":""}],"reqGroups":[{"id":2,"name":"Common Requests"}],"orderMapping":{"2":[21,87,8,221],"6":[21],"3":[8]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"e9cb6808-b906-3b36-9d9f-1605b0aa0d80","appLinkName":"System Confluence","appLinkUrl":"https://etailorscom.atlassian.net/wiki","spaceKey":"SE","spaceName":"Servicedesk E-Tailors","spaceUrl":"https://etailorscom.atlassian.net/wiki/spaces/SE"},"labels":[],"projectKey":"SE","serviceDeskId":2},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SE","userLanguageHeader":"Vernieuwde servicedesk","userLanguageMessageWiki":"Wij hebben onlangs een nieuwe servicedesk in gebruik genomen. Bij problemen kunt u altijd telefonisch contact opnemen met ons via: +31 (0)495 460876","defaultLanguageHeader":"Vernieuwde servicedesk","defaultLanguageMessage":"Wij hebben onlangs een nieuwe servicedesk in gebruik genomen. Bij problemen kunt u altijd telefonisch contact opnemen met ons via: +31 (0)495 460876","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"e-tailors Help center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://etailorscom.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=etailorscom","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"7199d433-d7b3-47e5-a018-e61a98920825_046d4497a20d04cbac3e6a1117e0cf94588e6a7a_lout","baseUrl":"https://etailorscom.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"524288000","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"1bf6860e-5660-4344-b56a-211a486e7cce","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}